Development of a web-based strategic management expert system using knowledge graphs

Official URL: https://dx.doi.org/10.1007/978-981-99-3243-6_48

In this paper, we present the development of a Web-based expert system, StrategyAdvisor Cloud, to support strategic management decision-making. The system was developed using a multistage methodology that builds upon knowledge graphs, where knowledge acquisition and rule base construction by project members with different roles, capabilities, and skills can be facilitated through customized visual languages. The methodology systematizes knowledge acquisition and knowledge representation for each stage, coupled with algorithms for the transformation of knowledge graphs between successive stages. The developed expert system and the development process are described in detail in the paper and its supplement, to serve as guidance in the development of similar systems in future.