Çetin, Ayşe Tansel and Aksu, Mine Hatice and Özer, Gökhan (2012) Technology investments, performance and the effects of size and region in Turkish hospitals. Service Industries Journal, 32 (5). pp. 747-771. ISSN 0264-2069
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Official URL: http://dx.doi.org/10.1080/02642069.2010.529433
Abstract
This study investigates the effects of technology investments on cost and quality performance and whether hospital size and region have a moderating effect on this relationship. The results are based on responses from 798 managers surveyed in 390 hospitals throughout Turkey. The findings reveal that information/office and clinical technologies have a statistically significant effect on a hospital's cost and quality performance. Furthermore, hospital size has a robust and statistically significant positive (negative) effect on the clinical technology-performance (info/office technology-performance) relationship. Finally, although being located in a developed region enhances hospital performance, it does not have a moderating effect on the technology-performance relationship.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | technology investments; information technology; quality; performance; hospital |
| Divisions: | Sabancı Business School Sabancı Business School > Accounting and Finance |
| Depositing User: | Mine Hatice Aksu |
| Date Deposited: | 28 May 2012 14:57 |
| Last Modified: | 31 Jul 2019 10:59 |
| URI: | https://research.sabanciuniv.edu/id/eprint/19068 |
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Technology investments, performance and the effects of size and region in Turkish hospitals. (deposited 21 Dec 2010 15:55)
- Technology investments, performance and the effects of size and region in Turkish hospitals. (deposited 28 May 2012 14:57) [Currently Displayed]
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