Öztürkcan, Selcen (2026) Zero-click AI epistemic injustice and the governance of digital knowledge infrastructures. Discover Artificial Intelligence, 6 . ISSN 2731-0809
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Official URL: http://dx.doi.org/10.1007/s44163-026-01164-9
Abstract
This paper examines zero-click AI, systems that deliver synthesized answers directly within platform interfaces without prominently visible source-level provenance. Such designs restructure conditions of credibility, visibility, and authorship by displacing upstream creators, suppressing provenance, and concentrating authority. I argue that these systems position platforms as functional epistemic agents whose design choices reliably generate epistemic harms. To analyze this, I develop a three-layer framework, focusing on infrastructures, appropriation, and governance, that specifies the mechanisms by which epistemic injustices arise under prevailing configurations. Building on debates in epistemic injustice theory, I show how zero-click systems systematically efface attribution, marginalize plural knowledges, and entrench epistemologies of ignorance. The normative argument is conditional rather than metaphysical: harms are contingent on design and policy logics, not inevitable features of automation. On this basis, I propose reform thresholds, attribution by default, provenance affordances, redistributive mechanisms, and pluralistic sourcing, derived from principles of proportionality and value-sensitive design. Properly operationalized, these measures demonstrate how digital infrastructures might preserve accessibility and efficiency while sustaining the pluralism required for a resilient knowledge commons.
| Item Type: | Article |
|---|---|
| Additional Information: | This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. |
| Divisions: | Sabancı Business School |
| Depositing User: | Selcen Öztürkcan |
| Date Deposited: | 14 May 2026 12:11 |
| Last Modified: | 14 May 2026 12:11 |
| URI: | https://research.sabanciuniv.edu/id/eprint/54069 |

