Corporate social responsibility (CSR) and engineering management: performance implications

Isaksson, Lars and Kiessling, Timothy Scott (2023) Corporate social responsibility (CSR) and engineering management: performance implications. IEEE Transactions on Engineering Management, 70 (11). pp. 4021-4031. ISSN 0018-9391 (Print) 1558-0040 (Online)

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The engineering management literature is now focusing on customer-orientation (CO) and environmental issues. Our research explores these facets by incorporating CO in corporate social responsibility (CSR) programs, as customers demand firms to be increasingly environmentally conscious. The article explored and benchmark how multi-national companies (MNCs) with existing successful CSR programs, approach CSR strategically towards enhanced corporate financial performance (CFP). The article assessed how MNCs structure CSR management (the internal focus of the firm and organizational adjustments for CSR implementation) ensuring strategic use of CSR, and how to position CSR to affect stakeholders through external communication. Our article used primary and secondary data from publicly traded engineering dependent MNCs on the “Top-100 CSR Index” on NASDAQ-OMX stock exchange in Sweden (n = 82). The data was triangulated using their aggregated CSP score as rated by the investment service provider GES. The results significantly and positively indicate that MNCs with strategic CSR enjoys greater CFP (.454**).
Item Type: Article
Uncontrolled Keywords: Business; Companies; CSR engineering management; customer orientation (CO); financial performance; Indexes; Investment; Stakeholders; Strategic corporate social responsibility (CSR); Sustainable development; Tools
Divisions: Sabancı Business School
Depositing User: Timothy Scott Kiessling
Date Deposited: 05 Sep 2023 14:50
Last Modified: 05 Sep 2023 14:50

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