Creator/Author/Editor: Kanavetas, Odysseas

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Balcıoğlu, Barış and Kanavetas, Odysseas (2021) A dynamic prioritization policy for the callback option in a call center. Flexible Services and Manufacturing Journal . ISSN 1936-6582 (Print) 1936-6590 (Online) Published Online First http://dx.doi.org/10.1007/s10696-021-09413-y


Kanavetas, Odysseas and Balcıoğlu, Ahmet Barış The "sensitive" Markovian queueing system and its application for a call center problem. Annals of Operations Research . ISSN 0254-5330 (Print) 1572-9338 (Online) Published Online First http://dx.doi.org/10.1007/s10479-018-2802-6

This list was generated on Sun Nov 28 09:12:34 2021 +03.