Creator/Author/Editor: Elms, J.
Jouan de Kervenoael, Ronan and Bisson, C. and Elms, J. (2012) Online retail social cues: investigating web designers' resistances to go beyond firms' contractual strategy. In: 19th International Conference on Recent Advances in Retailing and Services Science (EIRASS 2012), Vienna, Austria
Elms, J. and Canning, C. and Jouan de Kervenoael, Ronan and Whysall, P. (2010) 30 years of retail change: where (and how) do you shop? (Accepted/In Press)