Evaluation of e-learning web sites using fuzzy axiomatic design based approach

Büyüközkan, Gülçin and Ertek, Gürdal and Arsenyan, Jbid (2009) Evaluation of e-learning web sites using fuzzy axiomatic design based approach. (Submitted)

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High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish elearning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered.

Item Type:Article
Uncontrolled Keywords:Fuzzy axiomatic design, Group decision making, Web site quality, E-Learning web sites, Fuzzy TOPSIS
Subjects:Q Science > QA Mathematics > QA075 Electronic computers. Computer science
Q Science > QA Mathematics > QA076 Computer software
ID Code:12905
Deposited By:Gürdal Ertek
Deposited On:24 Nov 2009 20:45
Last Modified:02 Dec 2009 22:59

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