Information technology and business awareness diagnostic tool
Özturan, Huriye Elvan and Oral, Muhittin and Kasap, Nihat and Bozkaya, Burçin (2008) Information technology and business awareness diagnostic tool. European Journal of Management, 8 (3). ISSN 1555-4015
This paper provides an overview of three widely employed IT governance sets of procedures; these are COBIT, ITIL and OPM3. The main purpose of this study is to propose a new conceptual framework for an IT-Business Awareness Diagnostic Tool. The primary objective of such a framework is to assess the degree of organizational capability in managing IT activities in relation to all business functions and provide guidelines and principles for designing IT management systems as well as setting standards for measuring the progress to be made.
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